#1. In managing organizations, managers have to be concerned with:

#2. Efficiency is getting work done with a ______.

#3. All four functions of management are ______.

#4. Management process must start with planning because:

#5. Below are the questions to be answered in organising function EXCEPT:

#6. An example of top managers is:

#7. An example of middle managers is:

#8. Organisational culture is normally created by the _____.

#9. Middle managers implement strategies or changes generated by ______.

#10. Making detailed schedules and operating plans are the main responsibility of:

#11. The main function of a team leaders is to ______team activities toward goal accomplishment.

#12. According to Mintzberg, managers play three main roles to be effective. The three roles are:

#13. Which of the skills below is MOST important for first-line managers?

#14. Which skill is equally important at ALL levels of management?

#15. Effective management is important for organisations to achieve _____.

#16. Scientific management theory was developed by:

#17. Theory of constructive conflict and Hawthorne studies are two of the main theories that emphasize:

#18. A system is a set of interrelated elements or parts that function as a whole. This is:

#19. The forces and events outside an organization that have the potential to influence or affect it is known as:

#20. Environmental change, environmental complexity and resource scarcity are the 3 factors that create:

#21. The _____ environment consists of the economy, technology, sociocultural, and political/legal trends that indirectly affect all organisations.

#22. The _____ environment consists of the customers, competitors, suppliers, industry regulation and advocacy groups that affect all organisations.

#23. The three-step process that managers use to make sense of their changing environments include all of the following EXCEPT:

#24. Creation and maintenance of organisational culture are based on company founder, organizational stories and ___.

#25. There are _____ levels of organisational culture.

#26. The artefacts such as dress codes and office layout can be seen at which level of the organisational culture?

#27. Making changes to the organisational culture is to establish new patterns of ____ among managers and employees.